Introduction to our retail and wholesale consultancy services.
The Logistics and Supply Chain Consultants at Bisham Consulting have vast experience in the retail sector. Our clients include River Island, Marks and Spencer, the Arcadia Group with Top Man and Top Shop, and Waitrose.
These are just a few of the big High Street names we have advised and helped improve their business models.
Our team include former heads of retail and wholesale operations. Our retail industry expertise includes food, food services and catering, non-food, fashion, and apparel. We have extensive knowledge of DIY and builders merchants, department stores, CTNs, convenience stores and petrol forecourts.
We also have vast experience in the following areas:
- Running all types of warehousing operations.
- Transport, parcels and home delivery operations.
- IT systems and inventory functions.
- Improving business models across all areas.
- Improving customer service.
- Expertise in all consumer goods and FMCG.
So this wider business perspective ensures that we offer commercially sensible solutions. We also recognise and take into account other business priorities and trade-offs.
Some of our Retail Consultancy Projects in detail.
GROCERY – 10 Year Regional Distribution Centre Network Configuration Strategy.
Our client was looking for the optimum logistics network configuration strategy. It involved a range of clearly determined areas and objectives.
- A 10-year plan taking into account the high store service level proposition, sales and inventory growth.
- Regional Distribution Centre capacities.
- The need to minimise operation and capital costs.
- The work involved modelling trade-offs in the network, transport planning and trunking.
- RDC network and new warehouse design, capital and operational budgeting.
- Implementation planning.
APPAREL – Pan-European Due Diligence.
Our role was to undertake a complete logistics and supply chain due-diligence exercise. This was on a vertically integrated manufacturer and retailer of apparel. This was done on behalf of a private equity investor. So the big challenge was to model the network with limited information while still identifying sensible cost-saving opportunities.
The estimates were checked against the evidence of operational visits and the development plan was duly implemented.
CONVENIENCE – Buying Price Comparisons.
Here the client was merging two separate operations. So it was important to establish what was more efficient from a cost and service perspective point of view. Should the client run its own centralised logistics or contract out to wholesalers? A comparison was made of the whole-life buying and logistics costs of comparables from a 10,000 SKU catalogue.
At the same time, the existing logistics plans and alternatives were reviewed. We did this both for cost and practicality. We’re delighted to say that our recommendations helped the client save millions of pounds every year.
Bisham Consultants – making a real difference for our clients.
PETROL FORECOURTS – Network Planning and Costing.
Bisham Consulting’s role was to act as ‘honest broker’. Our job was to develop a cost-efficient logistics plan for this joint venture contract in forecourt retailing. The project involved assessing the impact of growth plans and identifying the optimum solution at the least cost. An agreement was reached on pricing and the plan was implemented.
GENERAL MERCHANDISE – Rationalising Logistics in Ireland.
In common with many other retailers, the client had run separate logistics north and south for its various operating companies. The improved security situation provided an opportunity to rationalise the existing operations and achieve a more cost-effective service.
It also gave us a chance to improve lead-times. So the challenge was to integrate the operations in a practical way which would cut costs. At the same time, we had to maintain flexibility for what are very different retail models.
CLOTHING – 7 Year Warehousing Strategy and National Distribution Centre Design and Build.
Bisham Consulting developed a 7-year warehousing strategy for this fast growing retail business. We first looked at cost and capacity trade-offs for regional and national warehousing. We also considered the effectiveness and capacity constraints of the existing operations.
The decision was taken to develop a new National Distribution Centre. Bisham Consulting has completed the operational design as well as the implementation plan. We have now specified the equipment and evaluated and selected the perfect suppliers to support our client.
Retail and wholesale Consultants: Other Successful Projects and Business Models.
Discount Retailing – Transport and Warehousing Project for the retail market.
Bisham was responsible for developing a 5-year logistics strategy. This included a review of transport delivery costs and handling methods. The work also involved a plan for the total refurbishment of the NDC.
So the resulting project was planned in phases over two years to avoid disrupting store service. This was successfully implemented for a fraction of the cost of the proposed alternatives. The client was delighted with the results.
Clothing and Accessories – Outsourcing Programme.
Bisham Consulting reviewed the future warehousing and transport requirements of this high street retailer. We formulated a plan to contract out the operations to a third party. So this meant a lower cost logistics solution and significant annual savings. We project managed the subsequent implementation and assisted with the contract and tariff negotiations.
Using our extensive commercial experience in the field this was all done extremely quickly. Bisham Consulting was also actively involved in supplying interim management to help with the IT implementation and merchandising process development.
Home Shopping Fulfillment – Automation Project Management.
The client’s business strategy called for the implementation of a new automated warehouse to cope with planned growth. The Bisham team were responsible for project management and budgetary control. This was all carried out in liaison with the client management, the building contractors and the equipment suppliers. So, again, it was a very successful project delivered both on time and on budget.