Relationship Problems with your 3PL? What is the equivalent of going to Relate to fix your problems?

We are Supply Chain and Logistics Consultants who have been in business for over 30 years and have a very successful track record and a high rate of repeat business.

Your relationship with your outsourced logistics provider can sometimes be a bit like a marriage. It can grow stale, be in a bit of a rut, with each partner getting increasingly frustrated with the behaviour of the other. Bisham Consulting do not offer marriage guidance but we can act as a neutral party to examine issues and put business relationships on a constructive and value-adding basis.

Characteristics of the perfect relationship

  • Aligned strategies.
  • Open and honest interchange
  • Shared objectives
  • Excellent multi-level communication

What can go wrong?

Blame culture can stifle innovation and generate defensiveness which is not healthy when working together as a partnership. Often 3PLs have limited access to information which can restrict their ability to find opportunities for areas of improvement. Shippers often tend to keep the 3PL relationship at ‘arm’s length’ and there is not enough collaboration, transparency and trust. Lack of openness can generate mistrust.

Basis of our approach

Bisham can provide an independent view of the capability and development potential of existing operations. We can establish the cost and performance competitiveness of existing operations. Then create a development plan for improvement and innovation and help to build a constructive engagement framework.

Help to build back trust.

To discuss further contact us on 01628 487000 or email

For further information on our 3PL Outsourcing services click here

Logistics and Supply Chain Consultants: Experience you can trust

“Bisham used their experience & expertise to ensure we sourced the right partner and took a safe path through supply chain transformation, which ultimately allowed us to meet our strategic supply chain objectives”

Justin Porter, GM Finance & Operations 

Pioneer DJ Europe

“Brammer has worked with Bisham Consulting on a number of projects over the years. I have invariably been delighted with their approach and the quality of their output. Bisham Consulting has supported Brammer on new warehouse design and delivery, the implementation of warehouse systems, and facilitated the definition of supply chain strategy. All the members of the Bisham Consulting team that we have worked with, and continue to work with, are experienced and pragmatic. They are intellectually rigorous, but with a real-world approach to solving sometimes very complex problems.”

Nigel Trend, Director of Business Integration


Bert van den Berg, Service and Parts Development Director
Hiab USA Inc.

Want to talk to one of our supply chain consultants?

Please Call Us: +44 (0)1628 487000

To discuss a project however large or small please contact us.

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