Background
Kitchen
Consultants has been forging strong and consistent growth
(>20% per annum) in their niche business supplying
and kitting out the kitchens of apartments within prestigious
building developments. This level of business activity
and the demanding requirements of the construction industry
were stretching the process infrastructure of the operation.
New warehousing facilities had been purchased to replace
the previous outsourced resource and a new business system
was required to support the warehouse and streamline and
control the purchase, storage, supply and fit-out of the
products. Failure to deliver a solution would impact dramatically
on the ongoing success of the business.
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Activities
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We were asked to assist them in this critical project.
Our client was busy ‘doing the day job’
and therefore did not have sufficient resources, IT
infrastructure or skill set to effectively support the
project. First step was to carry out business analysis
to detail the system requirements and further to identify
the preferred IT system supplier and recommend the optimum
solution.
The existing infrastructure lacked suitable purchase,
sales order and stock control functionality and the
means of managing the various threads of component supply,
through the various project phases to final site handover.
The search and selection process was completed with
our recommendation of a fully featured but entry level
MRP type solution. This system is modular based and
gives the level of project control essential in the
fast moving construction industry.
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Outputs
·
Tracking of individual kit components and full process
visibility from enquiry to delivery to site
· Replacing the paper based system with a flexible
accurate solution
· Easy access management reporting to support executive
decision making
· Reducing the employee stress and improving productivity
compared to the the old methods
· Supporting the processes at the new finished
goods warehouse |
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Results
·
Provided a coherent, integrated and structured system
to effectively run the business
· Kept the business growth target on track
· A low cost MRP solution that can grow as the
business grows
· Excellent visibility of the operational performance
· Improved service performance to customers to
maintain Kitchen Consultants reputation as quality performers |
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